Lorenta Labs ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use, share, and protect it when you use our Services ("Services"). By using our Services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Information You Provide Directly:
- When you create an account (e.g., username, email address).
- When you contact us for customer support.
Information We Collect Automatically:
- Device Information: Your device model, OS version, device ID (IDFA, Android ID), and IP address.
- Usage Data: Your in-game progress, playtime, scores, leaderboard rankings, and other data about how you interact with our Services. This includes data such as your reflex times in "Neon Racer" or quest completion stats in "Crystal Hunters."
- Cookies and Similar Technologies: We may use cookies to improve and personalize our Services.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services.
- Personalize your game experience (e.g., saving your progress).
- Enable social features like leaderboards.
- Troubleshoot technical issues and provide customer support.
- Analyze how our Services are used to develop new games and features.
- Prevent fraud and ensure the security of our Services.
- Send you marketing and promotional materials (with your consent).
3. How We Share Your Information
We do not share your information with third parties except in the following cases:
- Service Providers: With third-party companies that perform services on our behalf, such as data analysis, hosting, and customer support.
- Legal Obligations: When we must disclose your information to comply with a legal obligation or to protect our rights, property, or safety.
- Business Transfers: In the event of a merger, acquisition, or asset sale.
4. Data Security
We take reasonable technical and administrative security measures to protect your information from unauthorized access, alteration, or disclosure. However, remember that no method of transmission over the internet or electronic storage is 100% secure.
5. Children's Privacy
Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information immediately.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information. These rights may include the request to access, correct, or delete your information. To exercise these rights, please contact us.
7. Changes to This Policy
We may update this Privacy Policy from time to time. When we make any changes, we will notify you by posting the new policy on this page and changing the "Last Updated" date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at info@lorentalabs.com.