Lorenta Labs (“we,” “us,” or “our”) respects your privacy. This Privacy Policy applies to all games and services published by Lorenta Labs (including Light Bloom and any future titles) and explains what information we collect, how we use, share, and protect it. By using our Services, you agree to this Policy and our Terms of Service.
1. Information We Collect
Information You Provide Directly:
- When you create an account (e.g., username, email address).
- When you contact us for customer support.
Information We Collect Automatically:
- Device Information: device model, OS version, coarse location derived from IP, and advertising/device identifiers (e.g., IDFA/GAID) where platform rules and your consent allow.
- Usage Data: in-game progress, playtime, scores, feature interactions, crash/diagnostic logs (e.g., reflex times in “Neon Racer,” quest stats in “Crystal Hunters”).
- Cookies and Similar Technologies: used on our website to operate, secure, and improve the Services.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services.
- Personalize your game experience (e.g., saving your progress).
- Enable social features like leaderboards.
- Troubleshoot technical issues and provide customer support.
- Analyze usage to develop new games and features.
- Prevent fraud and ensure the security/integrity of our Services.
- Send marketing or push notifications only with your consent when required by law.
3. How We Share Your Information
We do not sell your personal information. We share information only in these cases:
- Service Providers: analytics, hosting, crash reporting, customer support—only to perform services for us and under appropriate safeguards.
- Legal Obligations: to comply with the law or protect our rights, property, or safety.
- Business Transfers: as part of a merger, acquisition, or asset sale.
4. Third-Party SDKs
Our games may integrate third-party SDKs (e.g., Unity, Firebase/Crashlytics, GameAnalytics, and—if enabled—ad networks). These partners may process limited device/usage data to provide their services. Details and links to their policies will be listed in-app and updated as our integrations change.
5. Data Security
We take reasonable technical and administrative measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission or storage is 100% secure.
6. Children’s Privacy
Our Services are not directed to children under the age of 13 (or 16 in the EEA/UK, unless local law allows a lower age not below 13). We do not knowingly collect personal data from children without verifiable parental consent. If you believe a child has provided personal data to us, please contact us to request deletion.
7. Your Rights
Depending on your location, you may have rights to access, correct, delete, or port your information, and to object to or restrict certain processing. Where processing relies on consent (e.g., personalized ads/analytics), you can withdraw consent at any time via in-app settings or by contacting us.
8. Managing Preferences (Consent & Opt-Out)
You can manage analytics/ads consent in the game’s settings. California residents may opt out of “sale”/“sharing” for cross-context behavioral advertising via a “Do Not Sell/Share” control where applicable.
9. International Transfers & Retention
We may process data in countries outside your own. When we transfer personal data internationally, we use appropriate safeguards (e.g., Standard Contractual Clauses). We retain data only as long as necessary for the purposes in this Policy or as required by law.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the updated version here and revise the “Last Updated” date.
11. Contact Us
Questions or requests about this info@lorentalabs.com. See also our Terms of Service.