Lorenta Labs (“we,” “us,” or “our”) respects your privacy. This Privacy Policy applies to all games and services published by Lorenta Labs (including Light Bloom, ZenTurtle, and any future titles) and explains what information we collect, how we use, share, and protect it. By using our Services, you agree to this Policy and our Terms of Service.
1. Information We Collect
Information You Provide Directly:
- When you create an account (e.g., username, email address).
- When you contact us for customer support.
Information We Collect Automatically:
- Device Information: device model, OS version, coarse location, and advertising identifiers.
- Usage Data: in-game progress, playtime, scores, feature interactions, and diagnostic logs.
- Cookies and Similar Technologies: used to operate, secure, and improve our website.
2. How We Use Your Information
- Provide, maintain, and improve our Services.
- Personalize your game experience.
- Enable social features like leaderboards.
- Troubleshoot technical issues and provide support.
- Analyze usage to develop new games and features.
- Prevent fraud and ensure security.
3. How We Share Your Information
We do not sell your personal information. We share information only in these cases:
- Service Providers: analytics, hosting, and customer support providers.
- Legal Obligations: to comply with laws or protect our rights.
- Business Transfers: as part of a merger or asset sale.
4. Third-Party SDKs
Our games may integrate third-party SDKs (e.g., Unity, Firebase). These partners process limited data to provide their services according to their own policies.
5. Data Security
We take reasonable measures to protect your information, but no method of transmission is 100% secure.
6. Children’s Privacy
Our Services are not directed to children under 13. We do not knowingly collect personal data from children without parental consent.
7. Your Rights
Depending on your location, you may have rights to access, correct, or delete your information.
8. Managing Preferences
You can manage analytics and ads consent in the game’s settings or your device options.
9. International Transfers
We may process data in countries outside your own using appropriate safeguards.
10. Changes to This Policy
We may update this policy periodically. Changes will be posted here with a revised date.
11. Contact Us
Questions or requests about this info@lorentalabs.com.